Delegate Terms

Delegate Terms and Conditions for Conference Events

Last Updated: 5 August 2026

These Terms and Conditions (“Terms”) shall govern your participation as a delegate (“Delegate”, “you”, or “your”) at any conference event (“Event” or “Events”) organised by Benchmark Mineral Intelligence Limited (“Benchmark”, “we”, “our” or “us”). By registering for and attending any Event, you expressly agree to be bound by these Terms. These Terms apply to Benchmark and all its Affiliates.

1. Definitions and Interpretation

1.1 Definitions

In these Terms, unless the context requires otherwise:

  • “Affiliates” means any parent, subsidiary, or related entity controlled by, or under common control with, Benchmark Mineral Intelligence Limited.

  • “Agreement” means these Terms and any documents expressly incorporated into these Terms by reference.

  • “Delegate Materials” means any materials, presentations, or documentation provided during the Event.

  • “Force Majeure” means any event beyond the reasonable control of the affected party, including, without limitation, acts of God, war, terrorism, natural disasters, government intervention, or other unforeseen events that render performance impossible or impractical.

  • “Intellectual Property” means any patents, copyrights, trademarks, trade secrets, and other proprietary rights recognized under applicable law.

  • “Personal Data” means any information relating to an identified or identifiable natural person, as defined by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • “Site” means any online portal or website provided by Benchmark for registration, event information, or other related purposes.

1.2 Interpretation

  • Headings are for convenience only and shall not affect the interpretation of these Terms.

  • Any reference to “clause” or “section” is to a clause or section of these Terms unless otherwise specified.

  • The singular includes the plural and vice versa.

2. Registration and Acceptance

2.1 Registration Process

  • All Delegates must register via the Benchmark Site or any other designated registration method.

  • A registration is only valid once payment (if applicable) has been successfully processed and confirmation communicated to the Delegate by Benchmark.

  • Benchmark reserves the right to accept or reject any registration at its discretion.

  • All Delegate passes issued by Benchmark are for the sole use of such personnel identified in advance to Benchmark. Sharing of passes is not permitted. If additional badges are needed or attendees need to be modified, please contact Benchmark in advance, in writing. 

  • Delegates may be asked for photographic ID during an Event. If they are unable to provide identification which matches their Delegate pass, they may be asked to leave the Event.

2.2 Confirmation and Amendments

  • Upon successful registration, you will receive written confirmation (by email or post) detailing your participation, the schedule, and any additional instructions.

  • Benchmark may, from time to time and without prior notice, amend the event program or location, provided the material nature of any change does not substantially alter the Event experience without Delegate consent.

3. Payment and Fees

3.1 Fee Payment

  • Fees and charges (if any) must be paid in full as specified at the time of registration.

  • Benchmark will invoice for the applicable Event fees. Fees are dependent on the Delegate package requested by you and agreed upon by Benchmark.

  • Payment is due within thirty (30) days of receipt of the invoice from Benchmark, or if an invoice is sent less than thirty (30) days from the date of the Event due to Delegates registration date, payment is due immediately upon receipt of the invoice.

  • If for any reason Benchmark have not received payment in full by the date of the Event, Delegates will be asked to provide payment by credit card on the day of the Event. Benchmark reserves the right to cancel your booking at any time if payment is not made and refuse entry to the Event.

  • Payment methods accepted include credit/debit cards, wire transfer or other methods as designated by Benchmark.

3.2 Additional Charges

  • Delegates may incur additional charges for ancillary services (e.g., accommodation, meals, local transportation), which are the sole responsibility of the Delegate unless otherwise agreed in writing by Benchmark.

3.3 Currency and Taxes

  • All amounts are quoted in GBP or as otherwise indicated. Any applicable taxes, duties, or levies are the responsibility of the Delegate.

  • Delegates are responsible for any additional costs incurred due to foreign exchange rates or local taxes in the country hosting the Event.

  • All payments to Benchmark under this Agreement shall be made in full and free of any deductions or withholdings, including but not limited to any withholding tax, save as required by law. If any deduction or withholding is required by applicable law, the Delegate shall increase the amount payable to Benchmark so that, after any such deduction or withholding, Benchmark receives an amount equal to the full amount it would have received had no deduction or withholding been required. For the avoidance of doubt, Benchmark shall have no liability or obligation in respect of any taxes, including withholding taxes, imposed on payments under this Agreement, which shall be the sole responsibility of the Delegate.

4. Cancellation, Refunds, and Rescheduling

4.1 Delegate Cancellation

If you wish to cancel your attendance, you must notify Benchmark in writing at eventops@benchmarkminerals.com as soon as possible. The following cancellation and refund terms apply:

  • More than 60 days before the Event: Full refund, minus a 10% administration fee.

  • 31–60 days before the Event: 50% refund of the total fee paid.

  • 10 days or fewer before the Event: No refund will be provided.

You may request to transfer your registration to a substitute Delegate from your organisation at no additional cost, provided Benchmark receives written notice at least 3 working days before the Event.

Benchmark reserves the right to withhold any refund if cancellation is not received in writing or if cancellation occurs outside the periods stated above.

Benchmark reserves the right to deduct an administration fee from any refund where appropriate.

4.2 Benchmark Cancellation or Rescheduling

  • Benchmark may, at its sole discretion, cancel, reschedule, or alter the Event. In the unlikely event that Benchmark cancels the Event, Benchmark will notify Delegates as soon as reasonably practicable and will refund the applicable fees paid by the Delegate within forty-five (45) days of such cancellation. Benchmark will also offer the option to transfer registration to a rescheduled or alternative Event, if available.

  • Where Benchmark agrees in writing to issue an event credit in respect of any Event registration or Delegate ticket, including a Delegate ticket included in a sponsorship package, the credit must be used for an Event taking place within twelve (12) months of issue, unless Benchmark agrees otherwise in writing. Any unused credit will then expire, has no cash value, is non-refundable and cannot be carried forward or extended without Benchmark’s prior written agreement.

  • Benchmark shall not be liable for any costs incurred by a Delegate as a result of changes or cancellation except where a refund is required by law.

  • In the event of a cancellation or rescheduling of an Event, Benchmark will not be responsible for any costs related to travel, including flight cancellations, hotel bookings, or other travel-related expenses.

  • Delegates acknowledge that local laws or regulations may impact the cancellation or rescheduling of the Event, and any refund or reimbursement will be subject to these regulations.

4.3 Travel Responsibility

  • Delegates are solely responsible for making all travel arrangements related to the Event, including securing visas, booking flights, and accommodation. Any associated costs, including travel insurance, are also the responsibility of the Delegate.

  • Where Benchmark facilitates or communicates access to preferred accommodation rates or hotel room blocks, such bookings are made solely between the Delegate and the accommodation provider. Benchmark is not a party to any accommodation agreement and accepts no liability for any issues, disputes, cancellations, or charges that arise in connection with such bookings.

4.4 Force Majeure

  • Neither party shall be liable for any failure to perform its obligations under the Agreement if prevented from doing so by Force Majeure.

  • In the event of Force Majeure, Benchmark will notify Delegates of any changes or cancellations at the earliest opportunity and consider alternative arrangements subject to availability.

5. Health, Safety, and Code of Conduct

5.1 Delegate Responsibilities

  • Delegates are responsible for their own health, safety, and well-being during the Event.

  • You agree to comply with all Benchmark instructions and any applicable health, safety, or security regulations, including those related to public health crises (such as COVID-19) or local regulatory requirements.

  • Delegates are required to adhere to any health and safety protocols mandated by the country or region in which the Event is held, including vaccination requirements or medical clearances.

5.2 Conduct and Behaviour

  • Benchmark is dedicated to creating and maintaining a positive event experience where everyone is treated with dignity, courtesy and respect, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, race, age or religion. We do not tolerate bullying, intimidation, harassment or victimisation of event participants in any form.

  • Delegates must always act in a professional and respectful manner and must respect local cultural norms and legal obligations while attending an international Event. Any violation of these standards may result in removal from the Event and forfeiture of any fees paid.

  • Any behaviour that is deemed by Benchmark to be disruptive, abusive, or non-compliant with these Terms may result in the cancellation of your attendance without entitlement to any refund.

  • Benchmark reserves the right to refuse access to, or remove any Delegate from any Benchmark Event who, in our reasonable opinion has, or is likely to affect the enjoyment of the other Delegates, in our reasonable opinion is acting under the influence of drugs, or who uses threatening, abusive or insulting words or behaviour, is in breach of these Terms or causes harm or disruption to others.

5.3 Compliance with Local Regulations

  • Delegates must comply with all applicable local laws, regulations, and customs at the location of the Event, including any customs or immigration requirements.

5.4 Termination for Conduct

  • Benchmark reserves the right to terminate this Agreement and revoke your participation in the Event with immediate effect if, in its sole discretion, your conduct is likely to damage Benchmark’s reputation, cause disruption to the Event, or otherwise reflect poorly on Benchmark. In such cases, you will not be entitled to any refund of Event fees, and Benchmark shall have no further liability to you.

6. Intellectual Property

6.1 Ownership

  • All Intellectual Property rights in Delegate Materials, presentations, and any content provided by Benchmark or third parties during the Event remain with their respective owners.

  • Delegates are granted a non-exclusive, non-transferable, revocable license to use any materials provided solely for personal, non-commercial purposes during the Event.

6.2 Recording and Use of Content

  • Benchmark may record audio, video, or photographic content at the Event for promotional, educational, or archival purposes.

  • By attending the Event, you grant Benchmark a license to use your image, likeness, and any content (including comments) contributed during the Event. If you have objections, you should inform Benchmark in writing prior to the commencement of the Event.

6.3 Third-Party Materials

  • Benchmark respects third-party Intellectual Property rights. Any use of third-party materials is subject to the terms provided by the original creator, and Delegates are similarly bound by these terms when accessing or using such materials.

7. Data Protection and Privacy

7.1 Data Collection and Use

  • In connection with your registration and participation in the Event, Benchmark will collect and process Personal Data.

  • Benchmark will use such data in accordance with its privacy policy and the requirements of the UK GDPR and Data Protection Act 2018. By registering, you consent to such data collection and use.

7.2 Data Sharing and Third Parties

  • Your Personal Data may be shared with third party service providers solely for the purpose of event management (e.g., payment processing, accommodation booking).

  • Benchmark ensures that any third-party recipients are contractually bound to maintain appropriate confidentiality and data protection standards.

8. Liability, Indemnity, and Insurance

8.1 Liability Limitations

  • Except as provided under applicable law, Benchmark and its Affiliates shall not be liable for any direct, indirect, or consequential loss, damage, or injury arising out of or in connection with your attendance at the Event or the use of any Delegate Materials.

  • Benchmark disclaims any responsibility for theft, loss, or damage to personal property and strongly advises Delegates to take precautions to secure valuables. It is the sole responsibility of each Delegate to protect their belongings while on Event premises.

  • Benchmark disclaims any liability for any theft, loss, damage, or injury to personal property in connection with the Event. Delegates agree it is wholly their own responsibility for protecting their property on the Event premises. 

8.3 Insurance

  • It is strongly recommended that Delegates obtain appropriate personal insurance (e.g., travel and personal accident insurance) to cover any loss or injury incurred in connection with the Event.

  • Delegates and their vendors and sub-contractors each agree to obtain and maintain appropriate commercial liability insurance for the Event to cover equipment, staff and any damage or injuries that may occur involving Delegates exhibits and property.

9. Communications and Promotional Activities

9.1 Event Communications

  • Benchmark will use the email address and contact information provided during registration to send you information relevant to the Event.

  • You agree to receive such communications and to follow any instructions or advisories provided.

  • Any third-party speakers or authors do not necessarily reflect Benchmark views or opinions. Benchmark cannot be held responsible for the views of third parties or any associated data and charts provided. Any suggestions or advice contained in the Event should not be relied upon in place of professional or other financial advice.

  • Delegates agree not to showcase or distribute materials that are of a competitive nature to Benchmark or confidential information of third parties.

9.2 Social Media and Publicity

  • Any content generated during the Event, including comments, photographs, and videos, may be shared on Benchmark’s official channels and social media platforms.

  • If you wish to withhold any content, you must notify Benchmark in writing prior to the Event.

  • Delegates are reminded to respect the privacy and dignity of others when sharing content related to the Event on social media or other public channels. Benchmark reserves the right to request the removal of any publicly shared photos, videos, or posts that are deemed inappropriate, misleading, infringing, or in violation of these Terms. Delegates agree to comply with any such request promptly and in good faith.

10. Confidentiality

10.1 Confidential Information

  • During the Event, you may have access to confidential information disclosed by Benchmark or other delegates (“Confidential Information”).

  • Delegates agree not to disclose, copy, or disseminate any Confidential Information without the express written consent of the disclosing party.

10.2 Exceptions

  • The obligation of confidentiality does not extend to information that is or subsequently becomes public knowledge or is required to be disclosed by law or a competent regulatory authority.

11. Compliance

  • Benchmark expects that all Delegates shall comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010 and the Foreign Corrupt Practices Act of 1977.

  • Delegates should promptly notify Benchmark (in writing) if they become aware of any breach or have reason to believe that they (or someone on their behalf) have received any request or demand for any undue influence or other advantage of any kind in connection with the performance of these Terms.

  • Benchmark expects Delegates to observe all relevant competition laws at all our Events. Delegates are individually responsible for their compliance when attending. Any talks, presentations or discussions must be fully compliant with all applicable competition laws and Delegates are reminded that they must not raise, discuss or exchange commercially confidential information relating to the companies which they represent. If in any doubt, Delegates should seek their own legal advice.

12. Governing Law and Dispute Resolution

12.1 Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to any conflict of laws principles.

12.2 Jurisdiction

  • Any disputes arising out of or in connection with these Terms, the registration, or the Event shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.3 Dispute Resolution

  • In the first instance, parties should seek to resolve any disputes amicably by engaging in negotiation or mediation if agreed to by both parties before resorting to litigation.

13. General Provisions

13.1 Severability

  • If any provision of these Terms is held to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

13.2 Entire Agreement

  • These Terms, together with any documents expressly incorporated herein, constitute the entire agreement between you and Benchmark concerning the subject matter and supersede all prior or contemporaneous communications, whether written or oral.

13.3 Waiver

  • No failure or delay by Benchmark in exercising any right or remedy provided hereunder shall operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise of that right or remedy.

13.4 Notices

  • Any notice required or permitted to be given under these Terms shall be in writing and shall be deemed to have been duly given if delivered by hand, sent by post, or by email to the designated addresses provided at registration or otherwise communicated by Benchmark.

13.5 Amendments and Variations

  • Benchmark reserves the right to amend or update these Terms at any time.

  • Any material changes that materially affect your rights or obligations will be communicated to you in advance of the Event and will require your acceptance for continued participation.

14. Contact Information

If you have any questions regarding these Terms or require further clarification, please contact Benchmark at:

Benchmark Mineral Intelligence Limited

51 Pure Office, Kembrey Park, Swindon, SN2 8BW, UK

Email: eventops@benchmarkminerals.com

Telephone: +44 1793 239835